Unfortunately, when you are out having fun, without a care in the world, you can misplace or drop your personal property. If you feel you may have lost something at Glamorous Birmingham, the best thing to do is to come back to the venue during our opening hours and talk to a member of our team. Alternatively, you can use the contact form on this page or you can use our social media to get in touch with us and we will do our best to help reunite you with your lost property. As you can expect, we do not accept liability for property lost in our venues.
If items are left unclaimed for a long period of time they will be forwarded onto the local police station or dropped off to a local charity (clothing).
Glamorous operates under the Challenge 25 scheme. This means that anyone who is under the age of 25 should present identification at the door, please don’t be offended if you’re over 25 and are asked for ID, think of it as a compliment.
Glamorous accepts the following identification:
- Driving License
- Passport
- ID Cards bearing the PASS hologram
Glamorous holds the right to confiscate any identification it believes is being used fraudulently and will be forwarded onto the police.
Glamorous unfortunately does not allow the following items:
- Tracksuit/Jogging Bottoms
- Caps & Hats
Glamorous holds CCTV recordings for a minimum of 28 days. In line with current GDPR regulations, Glamorous is only able to share CCTV footage with police authorities and only in relation to investigations being carried out.
To request such footage, use the contact form in the location section for whichever venue you require CCTV from with dates and times of the required video and identification of the force you are from.
